Unfortunately, there are plenty of unscrupulous people out there who have been taking advantage of loving pet owners who want to travel or relocate overseas with their pets, or need a fur baby delivered to their new, excited family. They've lost money, they haven't received their new family member, and they feel burned and angry at having been cheated. We feel badly for all of you who have had this happen.
Sadly, we've also become a victim of these same scammers — because they have been pretending to be us. The end result has been justifiably hurt and angry people leaving negative reviews online, but they've been mistakenly leaving them about our business (PacPet), instead of the culprits who harmed them. And that in turn, is harming our business reputation.
If you have had this happen to you, please be sure to report the fraud with your local police authority. Be aware that our company, Pacific Pet Transport LLC only has one website: https://www.pacpet.com. Pacific Pet does not ask anyone to make cash or wire payments — either in person or by Western Union / MoneyGram. Any other website you've encountered or done business on, is not related to us in any way and we are in no way responsible for the loss you have experienced. If you have mistakenly left a negative review about PacPet, we respectfully request that you remove it and instead, put your energy into making sure you go after the actual culprits and website that harmed you, and not complain or write about those who haven't.
Here are examples of sites with similar names — that are not us. We do not know if they are legitimate businesses or not, but we want you to be aware that there are many websites out there that have similar names, that have nothing to do with us:
Thank you! If you want to learn more about puppy and kitten scams and how to protect yourself, you can read:
Puppy and Kitten Scams, Don't Be Taken In